Press Releases
Solved in 30 minutes: SEnA provides swift assistance to Nueva Vizcaya worker

Bayombong, Nueva Vizcaya – The DOLE-Nueva Vizcaya Field Office (NVFO) through the Single-Entry Approach (SEnA) facilitated the immediate release of monetary claims of one worker in Bayombong, Nueva Vizcaya on January 21, 2022.

Ms. Jeanet Gutierrez, who has worked for almost 23 years in an establishment, alleged non-payment of overtime pay, holiday pay and premium pay when she filed her complaint on the above-mentioned date.

A mandatory conference was immediately called for by SEnA Desk Officer Alexander V. Garcia II to determine the truthfulness of the allegations.

Representative from the respondent establishment cooperated to resolve the matter immediately as P70,000.00 in settlement was tendered to Ms. Gutierrez, which the latter accepted.

The worker meanwhile expressed her gratitude for the 30-minute processing of the settlement of her monetary claims. 

The Single-Entry Approach (SEnA) is a conciliation-mediation program of DOLE that seeks to provide a speedy, impartial, inexpensive and accessible settlement procedure of all labor issues to prevent them from ripening into full blown disputes. ###

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