Press Releases

The Single Entry Approach (SEnA) is a mechanism to expedite and effectively resolve or settle labor disputes. SEnA desk officers are assigned in every DOLE field office nationwide with the role to facilitate conciliation mediation between disputing parties within 30 days.

On August 5, 2020, Victor Manaligod, disheartened, sought the assistance of DOLE Isabela Field Office (DOLE IFO) and inquired about his unpaid 13th month pay, employee benefits such as SSS, PhilHealth and Pag-ibig contributions and underpayment of wages for 13 years while working at Mega Grains Center in Ilagan City, Isabela.  SEnA desk officer, Teresa D. Sabug, gladly accommodated Mr. Manaligod and explained to him the rights and privileges of an employee. On the same day, a notice of conference was scheduled.

On August 19, 2020, a conference was held at DOLE-IFO attended by Allan Pua, the owner of Mega Grains Center and Victor Manaligod, mediated by Raniel Calata, a LEO III Foreign National Labor Inspector. During the course of the conference, both parties were able to reconcile and come up with an amicable settlement on the monetary entitlements where the owner/employer agreed to pay a total amount of Php150,000.00 for the unpaid 13th month pays and other benefits of Manaligod for 13 years.

The aforementioned was the highest settlement amount paid to a single complainant for the month of August 2020 at DOLE-IFO. After the conference, Manaligod, pleased and happier, thanked DOLE-IFO for the assistance extended to him. Also, he mentioned that he now has enough money for his monthly medications and is able to save for an investment in a small store or mini piggery. He even quipped that in hard times, we should always look for other means of income to endure. - end - KRRA

In photos: Left photo, Mr. Calata mediating between Mr. Manaligod (in striped shirt) and Mr. Allan Pua (in yellow shirt). Right photo, Mr. Manaligod receiving his P150,000.00 as settlement from his employer.

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